Information & Resources

New employee
A handy checklist to manage your IT needs and request equipment.
NOTE: Along with the checklist form submitted, Please enter a FAME ticket here.

Ticket System (FAME)
Do you have any IT-related needs? Whether it’s setting up an interactive lab screen, troubleshooting technical issues, or requesting a new SharePoint folder, we’re here to assist you. Simply submit a new FAME ticket request, or if you don’t have a FAME account yet, you can easily register.

MFA Configuration
Follow these instructions if you are setting up your Multi Factor Authentication (MFA).

Forms
Looking to create an internal-use form for COTR employees or students? Get started with the following links.
For external forms, including public and internal users. Please enter a FAME ticket and select Service – Web Forms as a Type of request here.
News from IT!

New student password reset
The following link provides access to reset, change or update your password.
Software & Apps
Our Office (by Ravi)
You’ll find us in Room 109 on the lower level of Kootenay Centre.
